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Address

Floor 3, Room 3193, Building A
No. 482, Qianmo Road
Xixing Street, Binjiang District
Hangzhou, Zhejiang 310051, China

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM (CST)
Saturday - Sunday: Closed

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Sinatay Yarn Company

Hangzhou, Zhejiang Province, China

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FAQ

Frequently Asked Questions

Our MOQ varies by product type. For standard polyester yarn (DTY/FDY/POY), the MOQ is typically 1-2 tons per specification. For larger orders, we offer better pricing. Please contact us with your specific requirements for a customized quote.

We accept T/T (Telegraphic Transfer) and L/C (Letter of Credit) for international orders. For new customers, we typically require T/T 30% deposit with balance paid against copy of Bill of Lading. Established customers may qualify for more flexible payment terms.

Standard delivery time is 7-15 days for in-stock items. For custom orders or larger quantities, delivery typically takes 15-30 days after order confirmation. We work with reliable freight forwarders to ensure timely delivery to your destination.

Yes, we offer free samples (1-2 kg per specification) for quality evaluation. Sample shipping costs are to be paid by the buyer. We can also send samples via express courier (DHL, FedEx, UPS) for faster delivery.

Absolutely! We can produce yarn according to your specific requirements including custom denier, filament count, luster, twist, and color. Please provide your technical specifications and we'll work with our production team to meet your needs.

Our products hold ISO 9001:2015 certification, and we offer Oeko-Tex Standard 100 certified products upon request. We also have GRS (Global Recycled Standard) certification for our recycled polyester yarn line. All products come with quality test reports.

Prefer to Talk Directly?

Our sales team is available to assist you via email, phone, or video call. Don't hesitate to reach out!

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